Return and Refund Policy

Thank you for shopping at Odd One In. We hope you are delighted with your purchase, but if you are not entirely satisfied, we’re here to help.

1. Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You must also provide proof of purchase, such as your order confirmation or receipt.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

3. Exchanges

If you need to exchange an item for a different size or color, please contact us to arrange the exchange. You will be responsible for any additional shipping costs incurred for the exchange.

4. Non-Returnable Items

Certain types of items are non-returnable, including perishable goods such as food items. We also do not accept returns on sale or clearance items.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with details of the product and the defect. We will work with you to resolve the issue as quickly as possible, whether through a refund, replacement, or repair.

6. Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

7. How to Initiate a Return

To initiate a return, please contact us with your order details and reason for the return. We will provide you with further instructions on how to return your item.

8. Contact Us

If you have any questions or concerns about our Return and Refund Policy, please contact us for assistance. We are here to help make your shopping experience with Odd One In as smooth and enjoyable as possible.

Thank you for choosing Odd One In.